Tag Archives: follow up

Reaching New Heights through Change

Long View: One Small Change for Better Health

Some friends and I made a New Year’s resolution to climb a mountain in Colorado and circled a date in July on the calendar. To prepare, one friend decided to change one thing – just one.

As a hospital nurse practitioner, she decided to take only the stairs throughout the day. She climbed to the 5th floor for daily rounds, down to her office, back up to the 3rd floor for clinics. You get the idea. When July rolled around, her legs were toned and her lungs were strengthened to the point that she climbed that mountain and lived to tell about it. One simple change was all it took – pretty impressive.

Many people set ambitious nutrition and fitness goals for the New Year. If you’re anything like me, those ambitious goals are scrapped by Super Bowl Sunday. What if we all committed to making just one change for the coming year? What if we circled a date on the calendar (January 2 doesn’t count) and stuck to it? Would the cumulative effect make us healthier?

Some small changes you could make to your eating and fitness habits:

  • Start by switching out your afternoon vending machine snack with a piece of fruit and some nuts one day a week.
  • Is lunch a fast food adventure? Switch those large fries with a small order of fries, and get water instead of soda. Better yet, trade your fast food meal with a lunch you packed yourself once a week.
  • Walking more is one thing we all can add to our daily lives, and it can be easier than you think. Try taking one full lap around your local big-box store before you start shopping. Chances are you’ll add an extra quarter of a mile to your daily mileage.
  • Tai Chi is a wonderful exercise to add. Chris Cady-Jones coordinates Tai Chi for Balance in our Omaha market. She says, “Tai Chi is a low impact exercise gaining popularity due to its positive effects on social and mental well-being, improved balance, and physical functioning. It also reduces your risk for falls.”

We won’t all climb a real mountain in 2016. But by making just one small change in our everyday lives, we might climb our own personal mountain toward a healthier and more active New Year.

Lora Felger is a community and broker liaison at Health Alliance. She is the mother of two terrific boys, a world traveler, and a major Iowa State Cyclones fan.

Terms Jumble

Long View: Don’t Let Lingo Keep You from the Care You Need

When I was (considerably) younger, I read that a concert I wanted to attend was “SRO.” I was certain that meant “Sold Right Out,” and there was no way we could go. I was disappointed, but hey, you can’t win them all. Years later a friend told me another show was “SRO,” and I only then found out it meant “Standing Room Only.” My misunderstanding became the source of much merriment.

Industry-specific terms, acronyms and lingo are common in almost every business. I know the health insurance business has a lot, but have you ever heard two electricians talk? What about computer repair technicians? It’s all foreign to me.

Terminology, acronyms, and lingo are simply shortcuts for information-sharing between people in the same business. They are not meant to exclude others, but they do. The difference between the terms “copayment” and “coinsurance” can seem small, unless you are the person paying the bill. So, what can we insiders do to lessen the impact and be more inclusive?

About two years ago, Health Alliance started an internal plain language push. We took a close look at our written materials—brochures, guidebooks, letters, our website, and more—and realized we could make things easier to understand. We simplify or explain industry lingo, without losing the important information.

If you’re on the receiving end of lingo, stop and ask for clarification. If that is not possible, jot down a note so you can follow up on your own. This is especially important with your health care. Make sure you understand what your doctors tell you. They are insiders to the medical world, so they might not realize you need more explanation. Always ask questions if you’re confused. Your doctor will appreciate you taking the time to make sure you understand so you can take good care of yourself.

I am sure some of you are frightened to know I am learning how to text on my smartphone. Many of you are familiar with this digital language and its acronyms and lingo, but it’s new to me. Don’t worry, I was pointedly told “LOL” doesn’t mean “lots of love.” LAL (Live and Learn).

(Give this word search on commonly used insurance terms and their definitions a try!)