Tag Archives: engagement

Busting Stereotypes Across Generations

Long View: What Exactly Is a Whippersnapper?

I once told a youthful and entrepreneurial friend of mine that I was having trouble viewing his website. He responded, “You need to update your browser. A lot of older people use the one you have on your computer.”

I’ve found it best to pause before responding to comments like these. After counting to 5, I responded, “That’s called ageism-prejudice or discrimination against a particular age group.” I refrained from calling him a whippersnapper, although it was on the tip of my tongue. While he seemed to get my point of view, the incident started me thinking.

How often do we all make snap judgments based on stereotypes? More often than we care to admit. I rarely associate youth and wisdom, but that said, I know mature people who have managed to avoid accumulating any wisdom or insight during their lives. I guess we all associate youth with vitality, but we all know teens who are confirmed couch potatoes or spend inordinate amounts of time glued to their smart phones.

Here at Health Alliance, we work with some folks who require more support and information. Others want to cut to the chase and get on with their lives. Impatience doesn’t seem to be a trait associated with any particular age, does it?

It seems to be human nature to hold stereotypes dear, even subconsciously. We all have experiences that color our perceptions, so what’s the problem with making assumptions based on our own biases?

Prejudice stops us from fully experiencing the people in our lives. It’s easy to drop people into simple, broad categories and focus on more important things, like our own busy lives. The loss occurs when we dismiss people without getting to know them as individuals. Having preconceived ideas about any group saves time, but it diminishes our chance to get to really appreciate someone as a fellow human being instead of a representative of their subset.

I’m making a concerted effort to be more sensitive with the words I use, and I am trying to be aware when I make a snap judgment. I know some of you feel you are prejudice-free. Ask yourselves if you are truly non-biased or just kidding yourself.

Actually, I meant to say, ask yourselves if you are being naive and lacking in experience.

Patrick Harness is a community liaison with a long history of experience in health insurance. If you ask him to pick a color, he always chooses orange, and he is known for his inability to parallel park.

Spring Break with Assist America

Enjoy Spring Break with Peace of Mind Thanks to Assist America

The spring break travel season has arrived! Each year, more than 65 million Americans travel for spring break, and this number continues to grow year after year.

When planning our next trip, the last thing we want to think about is the risk of getting sick or injured and whether good medical care will be available at our destination. We bask in the sun on white-sand beaches, zipline in the jungle, ski in the mountains, camp in the woods, and explore new countries. But the truth is that when getting away from it all, we are usually also away from quality health care.

This is why we offer Emergency Travel Assistance Services, provided by our partner, Assist America. The Assist America program is designed to get you to the best possible care provider in the shortest possible time.

Let’s take a look at how this program works:

A college student from North Carolina was driving to meet his friends for spring break. While jet-skiing, he got into an accident with a sailboat and suffered multiple fractures and a severe concussion. The local hospital he was admitted to at the time of the incident was not capable of appropriately treating such serious injuries. Assist America was notified and evacuated the student via private jet ambulance to an excellent facility capable of treating his injuries. Once he was in stable condition and released from the facility, Assist America arranged and paid for a first class return trip home with a medical escort.

What happened to his car? Assist America looks at all the elements involved in any case. The travel assistance company arranged and paid for an agent to drive the vehicle to the student’s home, so that it would be available to him upon his return and recovery.

As a general rule, remember that Assist America provides the following services:

  • Medical referrals
  • Emergency medical evacuation
  • Hospital admission assistance
  • Medical monitoring
  • Medical or non-medical escorts
  • Compassionate visit
  • Care of minor children
  • Repatriation
  • Return of mortal remains
  • Prescription assistance
  • Lost luggage assistance
  • Language assistance
  • Return of vehicle
  • Legal referrals
  • Pre-trip planning

Travel Assistance plans are not all the same, and here are the reasons why we partner with Assist America to offer the right plan that works for our members:

  • With Assist America, members will not be charged for the services provided. Assist America pays for all of the services it arranges.
  • Members can travel anywhere in the world, from the most remote places to areas at risk, Assist America has no geographical exclusions.
  • While some plans have strict exclusions for pre-existing conditions, Assist America will not exclude a member because of past or existing health issues.
  • Members can be adventurous with peace-of-mind, knowing that Assist America will be there if needed, no matter what sport or activity members do.
  • Many plans have dollar limits on how much they will pay for a service, such as a medical evacuation – Assist America does not.

Make this year’s spring break memorable by having fun and helping yourself and your family stay safe and healthy. When leaving for your spring break vacation, remember to download the free Assist America Mobile App for Android and iPhone for immediate connection with Assist America’s 24/7 Operation Center and access to a wide range of services.

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Purposeful Connections

Vantage Point: Purposeful Connections

Everyone knows that February is the month of love. It’s the month with the holiday where we buy our loved ones candy, flowers, a card, and maybe even dinner as a token of our love for them. We purposefully connect.

With that being said, how much time do we really spend purposefully connecting with the people around us, including loved ones, outside of designated holidays?

Technology has really enhanced our social connections with those far away, but in my opinion, it may be hampering our social connections with those close to us. What would happen if we took the time to connect to the people in our lives, no matter the day or relation?

If you want to connect to those in your life more, these are my ideas to get started:

  1. Call (yes, actually call) a friend or family member that may have moved away or who you haven’t talked to in a while, and start up a conversation. If the conversation sparks that I’ve-really-missed-this-person feeling for you, maybe invite them to something, like coffee.

  2. Give a compliment to someone, and really mean it! Plus, don’t forget to smile. If you want extra credit, maybe leave a nice note for your loved one where they will see it. No texts, actual paper and a pen.

  3. Limit technology time. I know this is a popular suggestion, but maybe just limiting the times that family can be on their phones, tablets, or video games, or even limiting phone usage while out at dinner will help.

And if you’re looking to make more meaningful social connections, volunteering in the community might be a good idea. Volunteering is a great way to meet new people, all while giving back. The Harman Center is always looking for volunteers. Contact them at 509-575-6166 for more information.

This isn’t a be-all-end-all list, but it’s a list to get your creative ideas going. What are other ways that you can connect with family, friends, neighbors, co-workers, and even strangers? Someone in your life or community might really benefit from a kind smile and a sincere compliment. You never know what people are going through.

Breck Obermeyer is a community liaison with Health Alliance Northwest, serving Yakima County. She is a homegrown girl from Naches and has a great husband who can fix anything and 2 kids who are her world. When not attending community events or providing Medicare education throughout the Valley, she can be found indulging in her hobbies of homesteading, pioneer cooking, and learning new survival techniques. She also has a strong love for all things Halloween.

Exercise Just Right for You

For Providers: Talking Exercise with Patients

Exercise has been a part of daily life for John Kim, a Carle family nurse practitioner, from an early age, but he realizes that’s not the case for everyone.

Kim, who started at Carle in 2015, stresses the importance of exercise with all of his patients.

“I talk about exercise consistently to every patient because not only can it treat comorbidities, but it can also prevent future illness and disease,” Kim said. “I believe exercise along with diet is the foundation of health, and so I make it a priority to talk about exercise with each patient.”

He treats exercise like a vital sign, having his certified medical assistant ask all patients if they exercise and how much.

“Asking about exercise as a vital sign has made it extremely easy to bring up the topic of exercise to each patient,” he said.

Kim offers his patients advice about how to get started if they’re new to exercise and offers ways to increase physical activity if they aren’t active enough. He caters each plan to each patient’s individual interests and lifestyle and tries to help them take one small step at a time.

“If I have a patient that is completely sedentary, I will find out what his or her interests are and try to tailor some kind of physical activity from that,” Kim said. “I try to shoot for my patients to start off with a number they know they can do, whether it’s 5 minutes or 20 minutes a day.”

He also has patients fill out exercise logs to help hold them accountable and initially follows up with them every 2 weeks or once a month until exercise becomes more routine.

Through it all, he’s learned that being patient and nonjudgmental is key.

“New habits take time to build,” he said. “So I make sure patients know that I am not here to ridicule them, but to encourage and support them as they try to build the new habit of exercising. I have found that when patients know that their provider genuinely cares about their health, it gets to the point where it motivates the patients to push themselves a little more, and I believe this is why I have many success stories of patients going from a sedentary lifestyle to a more active lifestyle.”

Key Takeaways

  • Discuss exercise along with vital signs for every patient.
  • Be patient about results, and don’t ridicule.
  • Set attainable goals with small steps.
  • Follow up frequently until exercise becomes a habit.
  • Have patients use exercise logs and bring them to each appointment
Covered Bridge

Covered Bridge: What’s New with Reid Health Alliance Medicare

I would like to take this time to introduce our new monthly e-column beginning in January 2018, called The Covered Bridge.

The e-column is meant for community partners that I work with as a part of my outreach efforts, but they will also be available on our blog. So feel free to share those posts with anyone you think would benefit from the message.   

The Covered Bridge will be a lighthearted column, full of handy information, humor, and useful topics for many facets of life. It may also focus on different things going on in the communities we serve, as well as health and wellness. We also appreciate your input on things you think are important to share and discuss. I hope you will enjoy reading these as much as I will enjoy writing them!

I know that normally I’m out and about in the community at events and meetings with many of you, and that has decreased a little with the Annual Enrollment Period (AEP) for Medicare, which runs October 15 to December 7. I’ve been busy helping support people with Medicare questions who are interested in knowing more about our new Reid Health Alliance Medicare plans available in our area. I will be back out meeting with many of you again after December 7, but don’t hesitate to reach out at 765-973-3119 or email if you need me in the meantime.

I cannot thank you all enough for allowing me to get to know you and be a part of this community. Together, you, your organization, and I have participated in and created opportunities and events for the people in the area. It’s been great getting to know you, your organization, and what it does in the community, and I look forward to seeing what’s to come! Don’t be alarmed if you end up getting spotlighted in one of my e-columns!

And please feel free to ask me any questions you have about Reid Health Alliance or health insurance in general. We appreciate the opportunity to be a community resource.  

Morgan Gunder is a community and broker liaison for Reid Health Alliance. Born in the South and raised in the Midwest, she is a wife and mother with a passion for traveling, learning, and technology.


How to Honor Veterans

Long View: Honor and Comfort a Veteran

My mother is a quilter. If anyone reading this knows a quilter or happens to be one yourself, you know that this is more a way of life than a hobby. 

Every important occasion in our family merits a quilt. Getting married? Quilt. Having a baby? Quilt. When you fly and look down on Midwestern corn and bean fields, what do you see? Mom sees potential quilt patterns.

Lately, barns have her very excited, because farmers (and the quilters in their lives) have started hanging pretty quilt patterns from their haylofts. When my youngest son was about 2, he would announce any cows, goats, or chickens he saw on a country drive. Now, I can count on my mom yelling out a barn quilt with the same childlike excitement. Mom would quilt for world peace if the United Nations asked her.

November is an important month in our country, because it’s the month we celebrate Veterans Day. How do you recognize Veterans Day? Of course, my mom would say, “I’ve got a quilt for that!”

The Quilts of Valor Foundation is an organization that seeks out and honors veterans by making and giving them handmade quilts. Their foundation’s motto is “Quilting to Honor and Comfort.” I like that. Here is a group of people with a passion for sewing something with their own 2 hands to make someone else feel better. To date, Quilts of Valor has given away over 165,000 quilts.

Let’s go back to the question, how do you recognize Veterans Day? Or better yet, do you recognize veterans? We live in a time in our nation’s history when veterans can look very different from one another.

Our nation’s veterans are handsome 90-year-old WWII veterans, hardworking and stoic Korean War veterans, proud but quiet Vietnam veterans, or even 25-year-old grandsons and granddaughters . 

The men and women who served our country have done so in my name, in your name. How can you recognize them today? How can you tell them that you see them and understand what they mean to our country? 

We can’t all make quilts. But we can buy cups of coffee. We can shake hands, or if appropriate, give a hug. We can all say thank you.   

Here are some organizations that reach out to veterans. See if you can find one in your community, and offer whatever special skill you might have to their cause. If you bake, bake. If you woodwork, woodwork.

Share yourself with a veteran so they know you care. It’s the very least any of us can do to honor and comfort the heroes around us.

Lora Felger is a community and broker liaison at Health Alliance. She is the mother of 2 terrific boys, a world traveler, and a major Iowa State Cyclones fan.

National Farmers Market Week

National Farmers Market Week

It’s National Farmers Market Week, and it’s the perfect time to try your local farmers market!

Start off by finding a farmers market near you!

Why should you be shopping at farmers markets? Whether you’re looking for great savings, healthy food and fun, or supporting local business, you’re covered.

Why You Should Be Shopping at Farmers Markets


To make the most of a farmers market, make sure you’re prepared.

Making the Most of a Farmers Market


If you’re interested in getting organic fruits and veggies, farmers markets are a great stop. 

Organic 101


After you’ve bought fresh produce at the farmers market, make sure you clean it well.

Cleaning Before Eating


Buying locally can be good for the environment and your community, which is just another reason to shop farmers markets.

Shop Local!


Afraid to commit to a beautiful ingredient at the farmers market? This tool can help you find recipes based on ingredient.

Perfect Ingredient