Tag Archives: copayment

Safe Travel Each Step of the Way

Safe Travel

Summer travel season is upon us, and preparing for safe travel is important, especially if you have an illness.

First, learn about your destination to check for any local health notices or immunizations you might need first.

Safety Wherever You Go

 

Think about your health before you book. From illness and surgery recovery to pregnancy, check if you’re safe to fly.

Fly Smart

 

See a doctor before you take off to make sure you’re up-to-date on key shots or healthy enough for planned activities.

Vaccines for Travel

 

Pack carefully to protect yourself, especially if you need medicines or care while you’re traveling.

Pack for Your Health

 

Be prepared for the signs and what to do if you know you’re at higher risk of health issues while traveling.

Healthy and Prepared on Vacation

 

Make sure your family or friends (and government entities depending on where you’re traveling) know your travel plan.

Share Your Travel Plan

 

Know you’re covered with a copayment or coinsurance for ER and urgent care if you get sick while traveling.

And check out Assist America, which helps connect you to services when you get sick while traveling.

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Terms Jumble

Long View: Don’t Let Lingo Keep You from the Care You Need

When I was (considerably) younger, I read that a concert I wanted to attend was “SRO.” I was certain that meant “Sold Right Out,” and there was no way we could go. I was disappointed, but hey, you can’t win them all. Years later a friend told me another show was “SRO,” and I only then found out it meant “Standing Room Only.” My misunderstanding became the source of much merriment.

Industry-specific terms, acronyms and lingo are common in almost every business. I know the health insurance business has a lot, but have you ever heard two electricians talk? What about computer repair technicians? It’s all foreign to me.

Terminology, acronyms, and lingo are simply shortcuts for information-sharing between people in the same business. They are not meant to exclude others, but they do. The difference between the terms “copayment” and “coinsurance” can seem small, unless you are the person paying the bill. So, what can we insiders do to lessen the impact and be more inclusive?

About two years ago, Health Alliance started an internal plain language push. We took a close look at our written materials—brochures, guidebooks, letters, our website, and more—and realized we could make things easier to understand. We simplify or explain industry lingo, without losing the important information.

If you’re on the receiving end of lingo, stop and ask for clarification. If that is not possible, jot down a note so you can follow up on your own. This is especially important with your health care. Make sure you understand what your doctors tell you. They are insiders to the medical world, so they might not realize you need more explanation. Always ask questions if you’re confused. Your doctor will appreciate you taking the time to make sure you understand so you can take good care of yourself.

I am sure some of you are frightened to know I am learning how to text on my smartphone. Many of you are familiar with this digital language and its acronyms and lingo, but it’s new to me. Don’t worry, I was pointedly told “LOL” doesn’t mean “lots of love.” LAL (Live and Learn).

(Give this word search on commonly used insurance terms and their definitions a try!)