Health Alliance On-Call for You

Like New Nurse Line, This Director is Always On-Call

Jane Elliott lives and breathes Health Alliance. She has for years.

“My work is my hobby. We have so many great things going on. Leading efforts to help members doesn’t feel like work to me,” said Jane, Quality & Medical Management director.

Jane also loves our new 24-hour Anytime Nurse Line. Beginning July 1, all Health Alliance members can call 1-855-802-4612 to get help:

• Deciding if they need to see a doctor right away or set up a visit
• Coping with diabetes, asthma, high blood pressure, high cholesterol, and more
• Finding health care resources

Jane also played a key role in enhancing our wellness benefit. But, she and her team want members to know that if they go in for a wellness visit, they could still get a bill. Adding non-wellness needs into this appointment could result in costs.

”Your doctor might ask, ‘Do you have other things you’d like to talk about?'” she said. “This may lead to topics  that aren’t part of the free wellness benefit.”

To make sure your visit is covered as part of the free wellness benefit, Jane says be clear with your doctor about this appointment up front.

“Tell your doctor you want to focus on your wellness needs. If non-wellness needs come up that aren’t urgent, you can set up a follow-up visit,” she said.

Jane also knows wellness means a healthy work-life balance, even if  the lines blur when she works outside standard work  hours.

“I’m very family-focused, and I feel Health Alliance and our members are part of my extended family,” she said.

Leave Us Your Thoughts