Category Archives: Technology

Finding Doctors & Personalized Care

Finding Doctors Made Easy

Finding doctors and care that’s covered on your plan, like from a Primary Care Physician (PCP) or a clinic in your service area, is key to helping us pay for the care you get.

For some plans, like HMOs, you must go to a doctor in your provider network. And for some plans, like PPOs, although you can go to out-of-network doctors, going to doctors in your plan’s network can help you save.

Log In

The best way to find doctors in your network is to log in to Your Health Alliance, our one-stop member website. If you’ve never used Your Health Alliance before, you’ll have to register for an account first.

On Your Health Alliance, when you choose Find a Doctor or Hospital from the very top menu on your dashboard, you’ll see a list of all the providers you can use on your plan. From there, you can filter these or search by doctor or hospital name to find what you’re looking for.

Plan Details Search

If you can’t log in to Your Health Alliance, you can also find a doctor by looking at your plan’s network through our Plan Details Search.

You can find this feature by choosing learn how to use your benefits on HealthAlliance.org’s home page. This takes you to our Member Benefits & Forms page. The first bullet under Using Your Benefits, What Your Plan Covers, will take you to the search.

On the search, you just need to enter your member number from your ID card to see a list of all your plan’s documents, which will include your network of doctors. You can find your member number here:

Finding Your Member Number

Finding Doctors

You can also search for doctors on HealthAlliance.org. Choose Find a Doctor from the top menu to start your search.

Once you’re here, you can search for your network or by a doctor’s name, or you can look at a list of all our directories.

The best way to find your network is to search with your member number from your ID card. (The above image can help you find your member number.)

Or you can find your network by choosing your state and plan type and directory. If you have our insurance through your employer, you’ll choose employer groups. If you’re on a Medicare plan, you’ll choose that. If you shopped for and bought our insurance for yourself (and it’s not a Medicare plan), you’ll choose individual and families from the list.

Then you’ll choose your directory. Your directory is based on what type of plan you have. If you or your employer bought your plan from a public exchange, like Healthcare.gov or a state exchange, it will say public in your directory name. If you bought it directly from us, it will say direct.

It will also say your plan type, like HMO, PPO, or POS. If you bought a plan in a specific market, like Riverside or Methodist, it might say that, too. Your plan policy or plan documents can tell you what the name of your plan is to help you know which plan type you have.

Once you’ve chosen one of these, you can also add filters, like doctor or location info, to find certain providers.

Now that you’ve searched and found your network, you’ll see details for each of the doctors in your plan’s network, like address, if they’re taking new patients, and more. You can also add filters at this point to narrow your search.

And if you’re shopping for a new plan, we’ve made it easy to find doctors on those plans by connecting you to their networks while you’re shopping.

Still need help finding doctors or have questions about our providers? It’s no problem! Our Customer Service is here to help! Just contact us.

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Controlling Carbohydrates for a Healthy Lifestyle with Diabetes

Around the Web: Your Healthy Lifestyle for Diabetes

When you’re diagnosed with diabetes, it affects many parts of your life. Making healthy lifestyle choices is important when trying to manage your diabetes.

Things you might not think about, like sleep, stress, and salt, can affect your diabetes. Keep these lifestyle tips in mind.

Your food choices have a huge impact on your blood sugar, and a healthy diet is a key piece of the puzzle when it comes to managing your diabetes. Counting carbohydrates can be an important part of managing your diabetes, especially if you use insulin, and this WebMD guide can help.

Sometimes, it can feel like diabetes is limiting your choices when it comes to food, but there are still lots of options. This list goes over 11 Drinks for People With Diabetes, so you have more options than water, and this guide can even help you choose the occasional cocktail safely.

You can also check out these helpful examples of the best and worst meals for dining out with diabetes.

The American Diabetes Association’s YouTube channel has a Healthy Eating and Recipes playlist with video tutorials to help you choose and prepare healthy meals.

Exercise is also an essential part of any healthy lifestyle. It’s important to get up and get out there for your body and for your diabetes.

Try these 10 muscle moves that help with your diabetes to begin strength training.

These tips can help you use exercise to prevent diabetes-related nerve pain and to improve your balance.

For more workouts and a huge variety of healthy recipes, head over to our Pinterest. And to learn more about nutrition, weight management, and the great fitness discounts we offer to our members, visit our online Wellness section.

Learning About Your Family's Diabetes

Around the Web: You and Your Family’s Diabetes

According to the American Diabetes Association (ADA), in 2012, 29.1 million people had diabetes, and 8.1 million of them didn’t even know they had it. Managing you and your family’s diabetes can be a challenge.

Sometimes, you don’t realize the reach the disease can have on your health and your lives.

Diabetes Guides

These visual guides can help you understand the difference between type 1 diabetes and type 2 diabetes.

Your diabetes can affect your feet,  eyes, and mouth. These guides tell you how diabetes affects them, and ways to prevent problems.

Controlling your blood sugar through an insulin-based treatment plan can be tricky, but these tips can help.

Your blood sugar can also swing for reasons other than what you eat, so awareness is key.

When you’re first diagnosed, insulin injections can be a scary part of dealing with your diabetes. This guide can help walk you through the process.

You can also check out the YouTube video playlist Diabetes Basics from the ADA to learn more about how diabetes works and ways to protect yourself.

Your Family’s Diabetes

Of the 9.3% of the U.S. population who has diabetes, about 208,000 people are under age 20. And when you’re still growing up, the age difference can change the affects, both physically and emotionally.

The ADA’s page For Parents and Kids is a great place to start as you explore your child’s diabetes. Be Healthy Today; Be Healthy for Life is also an in-depth resource for kids and their families about living with type 2 diabetes.

The National Diabetes Education Program also has these PDFs of helpful info and tips written specifically for teens and their needs:

The ADA also has a page, Everyday Life, that helps you find resources to help your kids live with diabetes through all the stages and events of life. Topics include leaving them with babysitters, telling others, playing sports, and even parties, dating, and driving.

Their YouTube channel also has a playlist of videos to help you make sure your kids are Safe at School.

For additional resources and ways we can help, visit us online and join our Diabetes Disease Management program.

Lemon Water for the Holiday Season

My Healthy Journey: Fighting the Holiday Season

While I think most people find the holiday season the hardest to stick to their healthy plans, I’m actually feeling really ready to kick off the new year the right way.

I haven’t exactly decided on my resolutions yet, I’m sure that is coming in the next few weeks, but I have found it much easier to stick to my guns now that the Halloween candy and Thanksgiving leftovers are out of my house.

I have also started using the MyPlate app. It asks you a series of questions, and then it calculates what is probably a healthy number of calories for you to be eating each day for your weight and your goals.

My favorite thing is how easy it is to track food with it. You can scan barcodes or search by names and brands to find all the things you ate. And I mean all the things. Did you eat a piece of candy? Cream in your coffee? It can help you track every detail.

Is it probably accurate down to the calorie? No. Is it controlling your portions? No. But it does make it really easy to put a real number on how many calories you’re eating in a day, a thing I had never done before.

It also helps remind you what a proper portion is, which you don’t always think about just because the package is in your hand. Did you know you can have 7 pixie sticks for 60 calories? Yeah, I didn’t either.  And while I’m not endorsing you eating pure sugar, with my sweet tooth, I’m not going to completely cut it out of my life forever. So now, I actually know what a serving is and what it costs me out of my day.

And while I’m usually within or close to my calorie goals without making changes, the app does a really good job of making me think about how wildly my diet swings. One day I’m 300 under, the next I’m 200 over. Maybe that’s not the worst thing in the world, but it does make me a lot more aware of the fact that I’m 200 over because I had a Coca-Cola that day. Now the mental downside that I’m trying to stay away from is when I’m 300 under, saying “Oh, what in my house can I eat because I’m under!”

And even though it’s just an app, having to check in every little thing I ate does make me want to eat healthier; like if I’m embarrassed to document it, I probably shouldn’t eat it.

It also gives you a breakdown of how much protein, fat, and carbs you’re eating, which I love. If at dinner, my diet has been mostly carbs that day, it’s no wonder I’m hungry, and I try to up my protein.

It also has a place where you can track the ounces of water you drink in a day. I am unfortunately still failing dismally at drinking enough, but having a place I look at everyday with a glaring empty if I don’t drink water unbelievably does make me want to drink more. There’s something about the satisfaction of that bubble being colored in, like a mental check, that gives me the drive to actually strive for results. (I like mine with just a squeeze of fresh fruit juice, so I feel like I’m drinking something tastier.)

I wouldn’t say it’s giving me concrete weight-loss results, but I actually love the feeling of control and monitoring it’s giving me, and I do think it could become a significant tool in my healthy journey progress. And, it’s on my phone, which makes it so easy to do any time.

As for the plank challenge, I really enjoyed this one! It’s almost over, and I think I might actually keep doing it. It takes very little time out of your day, literally a few minutes, and I have felt the improvement. Now if I can just get my flexibility up, I think 2015 could be my year to actually take on yoga!

Treatment Cost Calculator Savings

Take Control of your Healthcare Costs with our Treatment Cost Calculator

Today’s technology means that from airline tickets to driving routes, the power to choose is at our fingertips more than ever before. With Health Alliance’s new Treatment Cost Calculator, we extend that power to making healthcare choices, too.

This innovative tool lets you explore a wide range of options and decide for yourself where to go for care.

With the Treatment Cost Calculator you can easily:

• Review a helpful estimate of costs for specific treatments (based on your plan’s coverage)
• Compare costs for in-network and out-of-network providers
• Search by medical treatment, service, or condition
• Find doctors, hospitals, and clinics in your area

It’s a new era of patient power in health care. Try the Treatment Cost Calculator today, and feel better knowing you made an informed decision that works for you.

Log in at YourHealthAlliance.org to use the tool and learn more.

Bond Missions

My Healthy Journey: Your Missions, Should You Choose to Accept It…

We’re diving back into Rally this week, and I’m picking my missions. But first, an overview of some of the things that you can do once you’ve registered on Rally.

Once you’ve taken your health assessment and are in Rally, there are four major categories to explore.

The first is missions. Missions are little challenges meant to help you make healthier life choices. There are really amazing options on here, and they’re still making more. Based on your assessment, some are recommended for you specifically, and then there’s a whole list of other ones you can explore.

Missions cover a wide range of options. From eating or exercising, to managing your medicines, cutting your tobacco use, getting enough sleep, to having a healthy and fulfilling social and personal life. This is great because it means you don’t have to start too big! It means that maybe you start exercising by stretching or dancing during the week. Or maybe you try going meatless on certain days, or using a smaller plate before you dive into a diet.

The second category is challenges. Challenges are when you compete against other Rally users. They move you along virtual courses and let you unlock achievements and earn coins (we’ll get to those.) Right now, there is a challenge going on called SF Stomp. As you keep track of your steps, you travel a virtual course across San Francisco. Leaders reveal interesting facts on a real-time map. If you’re a competitive person, this is a fun way to get started being active.

The next part is the communities. Communities are a place you can talk to others about causes and treatments for issues and to just get support. There are ones for depression, women’s health, pregnancy, parenting, diabetes, smoking, and many more. It is always comforting to know that others know what you’re going through, even if they can’t actually help. I’ve struggled with depression in the past, and it’s nice to know that if I need someone to talk to, I just have to hop online.

The last category is the fun one, rewards. Every time you log on and work on missions, even when you take your assessment, you can earn coins. Once you have coins, you can use them to enter sweepstakes for real prizes. Right now there are gift cards for Whole Foods and Amazon available, or the UP by Jawbone, which is a wristband that tracks your movement, and sleep with an app, or even an iPod nano to keep you moving while you workout.

So now that you have a good idea of how everything works, I’m going to tell you about what missions were recommended for me. Rally recommended that I focus on fruits or vegetables, avoid processed foods, cook at home more, run 30 minutes, walk three miles a day, work up a sweat three times a week, dance anytime, or bike for 20 minutes a day. These all sound great, but so do a lot of the ones that weren’t recommended for me.

I’m going to pick two to start working through. Because I’m also working on some other things, I’ve decided to start small with one that was recommended for me and one that wasn’t, each lasting for a month. This way I feel set up for success. If I feel really comfortable before that time’s up, I will start adding to them.

The first one I’m going to do is Dance Anytime. Its description: As the saying goes, if you can walk, you can dance! It’s awesome cardio, feels great, and you can do it anytime – try putting on music and moving for 20 minutes after dinner!

I chose this one for a few reasons. First of all, my dance moves could really use some work. I also didn’t want to start with too big of a fitness mission and fail miserably. But right now is also an extremely busy season for the Communications department at Health Alliance, so I also wanted to do something that was going to decrease my stress, not add to it. And I’m sure it will drive my dog crazy, so I will probably get a good dose of laughter in too.

The second mission I’m choosing is Track What You Eat. Its description: Are you aware of everything you are eating? Track it! You can take pictures of meals with your phone, jot down notes in a little book, or use an app. The results might surprise you.

Even though I think I could’ve handled adding more fruits and vegetables to my plate, I chose this one first for a reason. I rarely eat real meals. I usually eat a real lunch. Usually. The rest of the time, I munch. I eat a breakfast bar here, a smoothie there, a thing of candy as a snack, and when I worked at Starbucks I lived on straight coffee and milk. I have been this way for years, and it’s a real problem. I will consciously skip eating dinner if I know it means I can have a cupcake later. Instead of rewarding myself once in a while, I deprive myself so I can have things that are bad for me anytime I want.

This is not a good system! Not only am I hungry a lot of the time, I also probably don’t save myself very many calories in the long run, and I skip healthy foods not because I don’t like them, but because they aren’t as snackable.

So I’m hoping that by keeping track of what I’m eating every day, I will be forced to think about that instinctive bag of chips instead of justifying it later by skipping a meal. And once I see it all written out, I bet I will realize that I’m still eating just as much by skipping meals, but more of it is bad for me. I fully expect to be a little horrified.

I’m also going to try a different method of tracking my meals each week. So while I can test out which method works best for me, maybe that can help you if you start your own food tracking in the future.

So starting tomorrow, I’m keeping track and I’m dancing, and I will be keeping you updated every step of the way. Join me on my healthy journey.

Starting with New Beginnings

My Healthy Journey: New Beginnings

Hi blogosphere! I’m here for new beginnings!

My name is Allison Shields, and I started working for Health Alliance as the web copywriter in July. That means that I work on our social media, this blog, and our websites.

I turn 25 this month, and I’m probably pretty unhealthy. I worked at Starbucks before coming here, so I have a pretty good caffeine addiction. I don’t eat regular meals, and one of my favorite snacks is still candy. I love to cook, but I don’t do it nearly often enough. I regularly skip meals because of time constraints and to keep from putting on weight instead of changing my eating habits.

I was an athlete ten years ago, but college and adulthood have distracted me from making my health a priority. Before this job, I didn’t have the money for a gym membership, and I never work out.

I envy all the energy I had as a teenager. These days when I get home from work, all I want to do is curl up with a glass of wine in front of my TV or computer. I regularly feel exhausted by 8 p.m.

I used to love reading, crafting, and walking around Chicago during college. Now I feel like I don’t even make the time for little things I used to love. I worry that I’m wasting the years when developing healthy habits and a balanced lifestyle would be easiest.

Luckily for me, Health Alliance is a company that will help me make some changes in the way I live my life. Not only am I off my parents’ health insurance for the first time, but Health Alliance also has regular challenges for our employees, like the 19-Day Arm Challenge that I will be doing and recording here over the next month, so you can work out alongside me.

We also have a brand new tool for our members called Rally, which I’m going to start using here, with you. Rally is an online experience that helps you improve your health in small ways every day and rewards you along the way.

I’m not very far into Rally yet. So far I’ve only completed the first step, which is taking a simple test that tells you your Rally age based on your health.

It has a lot of easy questions, things like your weight and height, how many fruits and vegetables you eat each day, and some simple things about your prescriptions and healthcare use.

I was very happy to learn that my Rally age is 25, which I turn soon. While my bad habits haven’t created a huge deficit yet, I know these things will take a toll on me in the long run, so I’m still determined to start making changes.

After you’ve taken the health assessment, Rally creates recommendations for you for missions and communities. In the next few days, I will be picking out challenges to begin, and I will be back to walk you through some of the great ways you can start making little changes too!

Hurry and take the assessment and join me in my healthy journey today!